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Global
System for Mobile Communications
GSM
technology is continually evolving. It has made a great leap forward in
the past 10 years and it is facing an even greater evolution in the
years ahead. High bandwidth services are already becoming available
through 2G technologies and the development path to 3G brings with it
sophisticated data and multimedia application and seamless integration
with the Internet and wireless networks.
Swedserv is ready to advise and give you the power to deliver
innovative GSM services and solutions both now and in the future. |
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Our
consultant was recruited by a major global vendor to tackle Network
Quality issues within one of the country’s major mobile
network
operators. This role was as much as a consultant to the customer as it
was to the vendor, and the position was designed to operate
independently from both. Early stages of the situation analysis showed
clear gaps in the procedural methods adopted by the two parties and the
consultant set up a new group to work with the customer on network
performance-related issues. This team was built to system consultancy
levels. In addition, all Network Quality related activities fell in the
domain of the consultant’s responsibilities, and therefore
the
scope was wide and varied from the creation of tools, processes,
training, to technical mergers of competing networks post acquisition.
The consultant built a planning and performance group reducing
previously high dropped call rates to below 2%, and educating senior
staff on both voice and data communication policies. |
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